Accessibility

We are committed to offering programs and services that are accessible to all citizens of Brantford.

Accessibility documents

Accessible Customer Service Standard

Facility Accessibility Design Standards

Please submit any accessibility concerns or questions using this online form.

Accessibility tools at the Library


We have the following equipment available to customers:

  • JAWS (Job Access with Speech) screen reading computer and software – 1st floor Main branch
  • Merlin Ultra enhanced vision machine – 1st floor Main branch
  • Self-checkout machines that raise and lower at both branches

BrowseAloud Software

BrowseAloud software provides speech, reading and translation support for website users. This service is available on our website.

Accessibility and employment

We are committed to promoting the independence, dignity, integration and equality of opportunity of persons with disabilities by ensuring the accessibility of our facilities and services. Accommodations are available for all parts of the recruitment and selection process. Applicants need to make their required accommodations known in advance.