Modified Services


A pick-up service will be offered at our Main and St. Paul Branches during the government-mandated shutdown.

This service will begin at the Main Branch on Monday, December 28 and the St. Paul Branch on Tuesday, December 29.

Customers will not be permitted to enter the library during the shutdown. This means the library will not offer computer access, study spaces or printing services.

Use Our Pick-Up Service

Follow these steps to use our pick-up service:

  • Reserve materials by calling the library at 519-756-2220 or through your online account.
  • You will need your library card number and four-digit pin to reserve materials. Call the library if you need this information.
  • You will receive a notice when your materials are ready.
  • No appointment is necessary when picking up your items. Just arrive to the front door of the appropriate library branch during operating hours.
  • When arriving at the Library, present your library card and state your name. Library staff will retrieve and check out your items and then place them on the table.

Please maintain at least six-feet of space between yourself and the staff member when picking up materials.

Not sure what to read? Try our Grab and Go service. Library members can submit a Grab and Go request form to get a bag of books that match their interests. Bags for people ages 0-18 will have 10 items and bags for people 18+ will have five items. 

In addition to books and DVDs, we also loan:

Join the Library to take advantage of all of these services.

Library Hours

Main Branch – Monday to Saturday 9:30 a.m. to 5 p.m.
St. Paul Branch – Tuesday to Saturday 9:30 a.m. to 5 p.m. Closed each day from 12-1 p.m. for lunch.

Both branches offering pick up service  from 9:30 a.m. to 12:30 p.m. on Thursday, December 31.

Digital Services and Apps

Join the thousands of people that have discovered all of our digital services that are available 24/7. 

These services include downloadable eBooks, Audiobooks, and digital magazines and newspapers. Plus, there are several research, genealogical and online learning tools available, including and LinkedIn Learning.

Check our Home Based Activities page for activities you can do at home.   

Printing Service

During the shutdown, we are offering a print pick-up service at our Main Branch. Black and white printing only.

Customer Instructions:

  1. Go to
  2. In the User Info field, type in email address.
  3. In the Select Document field, press browse.
  4. Navigate to the location of your file and select the file, click open. You will now see the file name or URL.
  5. Click the green printer button
  6. Check your email for a confirmation code. You will need to give this code to library staff.
  7. Visit the Main Branch during open hours (Mon-Sat from 9:30 to 5 p.m.) to have a staff print your document. Print outs are 10 cents a page. Only black and white printing is available. 
  8. Options for payment:
    1. If you have an active library account, printing fees can be added to your account and paid online or at a later time OR
    2. Payment can be made by cash if necessary.

Returning Materials 

Books and DVDs can be returned using the book drops located on the outside of both the Main and St. Paul Branches.  

Any specialty items, like sewing machines, laptops/tablets, curriculum kits, or WiFi devices must be returned in-person to the Main Branch.  

Book Club in a Bag kits must be returned in-person at either the Main or St. Paul Branch.

Items you return will remain on your account for at least 72-hours as they are processed and cleaned by staff. Fines will not accumulate during this period.

Health and Safety Measures

  • Do not visit the library if you are experiencing COVID-19 symptoms, have had recent contact with someone who has tested positive or you have travelled outside of Canada within the last 14-days
  • Wash hands prior to visiting the library 
  • Follow the instructions of staff while picking up materials
  •  Wear a mask or face covering when picking up materials 

Home Delivery

We continue to offer a Home Delivery Service for a limited number of customers. For information on this service, please call 519-756-2220.