COVID-19 Resources

We've collected a list of trusted COVID-19 resources for your convenience. 
Browse the information below or click the subject headings listed below to jump to a specific section on the page.

Your first stop for local government information, including closures and COVID-19 public notices.  


Find out how the coronavirus crisis is affecting provincial level policies and resources for health and education.  


The federal government is coordinating a nation-wide approach to managing the administrative and economic effects of the COVID-19 pandemic in Canada. In addition to self-assessment tools and more health resources, here you will find information about the Canada Economic Response Benefit (CERB) and how you might qualify for and access financial assistance if you are facing financial hardship due to government-mandated closures.    

Emergency and Urgent Care 

Even during times of crisis, there is need for urgent services and ongoing community support. Read carefully to find out about adjustments made in response to COVID-19. IMPORTANT! In the event of emergency, CALL 911

    • If it is not an emergency, please call ahead before going to the hospital. Contact Brantford General Hospital at 519-751-5544, and check updated visiting and service guidelines here: 

    • If you require emergency assistance or want to report a crime in progress, CALL 911  

    • To report theft, vandalism, fraud or other situations where no person or property is in immediate danger, call 519-756-0113 or 519-756-7050 

    • If there is fire or threat of fire, CALL 911  

    • For questions about fire safety, call the non-emergency line at 519-752-4346 

Health and Community Supports 

    • For confidential information and non-emergency medical advice, call 1-866-797-0000 (toll free) or 1-866-797-0007 (toll free TTY)  

    • Live web chat is available, or call 211 or 1-877-330-3213  for information and referrals for community, government, social and health services, including mental health resources across Ontario. 

    • Volunteer services and programs are closed, but key services are still available. Call 519-754-0777 for more information.  

  • Brant-Haldimand-Norfolk Community Legal Clinic – 
    Note: among other services available for people with low income, there is assistance available with navigating Health and Disability law, Housing Law, Ontario Disability Support Program, and issues that can arise from employment, such as termination, employment standards, and employment insurance.  

    • MyBenefits (online service for Social Assistance Recipients) 

    • Assistance with drug coverage, special diets, assistive devices, and supplies for diabetics 

    • Resources and information for 2SLGBTQ+ persons of all ages and circumstance  

  • Brant County SPCA –
    Although the shelter is operating through phone (519-756-6620) and appointment only, the public can still claim lost pets, foster pets, and seek help for sick or injured animals. 

    • For homeless individuals and families, and those at risk of becoming homeless. 

Avoiding COVID-19 Related Scams 

The Canadian Anti-Fraud Centre partners with the RCMP, OPP, and Competition Bureau Canada to provide information, alerts, and important resources when you suspect you (or someone you know) have been targeted by fraudsters. Locally, you can report suspected fraud to the Brantford Police Fraud Unit. For more valuable information, you might check recommendations by the Canadian Bankers Association and follow guidelines provided by the Financial Consumer Agency of Canada.